Account profile

Dashboard Orders Quotes Samples Addresses Profile

Section 01 · Business identity

Who you are

Changes here require
studio re-verification (~1 day)

Business legal name

ABN

Business type

Trading since

State / region

Trade verification

ABN is checked against the Australian Business Register on every order. Last verified: 14 days ago.

Changes to legal name or ABN pause new orders until the studio confirms.

Section 02 · Primary contact

How we reach you

The login & daily contact
for orders and quotes

Full name

Role

Trade email · login

Phone

Secondary contacts (Cc on order emails) Comma-separated. Will receive read-only updates.

Login email

Changing this email will require you to re-verify ownership via a confirmation link sent to the new address.

Section 03 · Billing & AR

Where invoices go

Separate from primary contact
if your AP team handles invoicing

AR / AP contact name

Email for invoices

Default payment terms

Default PO scheme Auto-suggested at checkout, editable per order.

Statement

A monthly statement is auto-emailed to the AR address on the 1st of each month. Last statement: 1 May 2026.

Section 04 · Notifications

What lands in your inbox

Granular per-event toggles · all on by default

Order confirmations & updates Dispatch & tracking emails Quote responses from studio Volume tier reviews (quarterly) Studio newsletter — new arrivals & vendor news (monthly) SMS for urgent dispatch updates (Australian numbers only)

Critical notifications

Some messages — invoice issues, account verification, security — are always sent regardless of these settings.

Section 05 · Password & security

Sign-in security

Last changed: 4 months ago

Current password

New password

Confirm new password

Two-factor (coming Q3)

We're rolling out TOTP-based 2FA for trade accounts this quarter. You'll be invited via email when it's available for your account.